Direct delivery fills 94 per cent of PayPoint roles
Every year, PayPoint processes more than 700 million transactions, equating to more than £10 billion per annum. They support 1,500 organisations from sectors including energy, mobile, media, transport, government, and housing.
More than 450 employees work at PayPoint’s headquarters near London.
PayPoint had an offsite RPO provider in place, but came to realise that their small HR team could be more effective with the support of an onsite partner. They sought an onsite RPO partner who could help manage recruitment outsourcing, influence daily decision making, and provide recruitment consultancy and strategy advice.
Journey to success
After a competitive bid process, PayPoint selected Hudson RPO for our proven ability to install an onsite team, and for our portfolio of value-added services beyond recruiting. Our experience in hiring field sales people within a tight time frame also proved a deciding factor.
We’ve made it easier for PayPoint to attract the right people at the right time by:
- recruiting for all permanent roles
- managing an agency for contractor roles
- providing contractor payroll services
For PayPoint’s permanent roles, we oversee full-cycle recruitment, including job advertising, sourcing, screening, reference-checking and contracts.
Across the business, we’ve matched great people to roles in the call centre and the IT department. We’ve also placed a number of senior finance professionals and business developers, including 50 sales people in the UK alone.
From a compliance perspective, we support PayPoint in meeting UK gender pay gap reporting requirements.
Thanks to our partnership, PayPoint has become a widely respected organisation known for investing in its local community and supporting career development at all levels of the business.
We now support PayPoint with outplacement services, candidate marketing collateral, graduate hiring and work shadowing development.
And with an eye on developing future talent, we also manage the team's apprenticeship programmes. This enables PayPoint to take advantage of government schemes.
At a glance
Amount saved in agency fees
94 per cent
Roles filled via direct delivery